View Our Website View All Jobs

Client Support Representative

The Client Support Representative is responsible for providing world-class service to prospective, new and existing customers, ensuring the effective use and satisfaction with the company products and services for Vyne.


Initiate communication with potential and existing client base with a high level of service and relationship building
Resolve or facilitate resolution of customer issues for all Trace solution sets
Document all communications with accurate, concise and complete notes, following documentation procedures.
Maintain expert knowledge of products and services sufficient to perform duties.
Participate in special projects and initiatives as assigned
Actively participate as a positive team player within the department and company.
Consistently demonstrate the core values of Vyne
Other duties as assigned.



Strong customer service skills and professional phone etiquette
Business writing proficiency
Above average understanding of the Microsoft Windows operating environment
Call Center Experience is essential
Experience in Supporting Software
Troubleshooting in the Windows environment is essential
Experience in Microsoft Office products is preferred
High school diploma required; college degree preferred



Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Veteran/Disability status